Five9 intelligent routing capabilities ensure that every interaction will be delivered to the right resource at the right time, every time. Five9 gives you everything you need to run an inbound, outbound, or blended contact center, including sophisticated management applications, such as real-time and historical reporting, recording, workforce management, quality monitoring, pre-built CRM integrations, and much more.
Why Promero? Promero is a call center software expert. Promero is an authorized reseller, application hosting provider and professional services organization that represents a number of best in class call center software platforms that achieve five 9s or 99.999% uptime and stability. Promero specializes in hosted call center software as well as premise based call center software. Promero has more experience, more call center software certifications and deployments than any other reseller in the cloud based or premise based call center software industry. Allow us to help you select the right call center software.